SAP Language Services

Latest Global News

New: Refreshed Look of the Support Portal and Mobile Enablement

The migration of the SLS Support Portal platform into the SAP OneDX environment has been completed successfully. The look and feel of the pages has changed slightly but the overall navigational structure stayed the same. The content is now mobile-enabled. If you see any broken links or outdated content, please contact Susanne Hempel or Anna Kolessow.


New App for Product Information Pages Available

We are happy to introduce our new tool to display Product Information Pages! From now on all product related info will be stored in a Fiori-based app, which you can access either from the Project Pages or from the Support Portal. Please make sure you are logged in on the VTP. The structure of the pages remains the same, but the filtering and search features will make it easier for you to find your products. Furthermore, you will be able to create PDF files out of the product infos, which makes their distribution to the translators faster. In case of questions or suggestions, please contact Sylwia.Wagner@sap.com.


C-User Activation Package Updated

The C-User Activation package for new users has been updated. In addition to the CPS form and C-User questionnaire, the mandatory Information Security Fundamentals Training for External Workers is now available and must be completed prior to the start of the engagement.


Please note SAP system access is not required to complete this exercise and will take between 15 and 20 minutes to complete.


Upon completion of the training there will be an assessment; a score of 70% or greater will be required in order to pass.


Upon passing the assessment, a completion certification will be provided. Please save this certificate and submit it along with the duly signed CPS form and completed C-User questionnaire.


New TMAS run times in DNW and B0X

Due to performance reasons, TMAS run times have been rescheduled:


 


DNW: 06:00 p.m. CET (duration: ~ 9hrs - depending on the volume in DNW)


 


B0X: 10:00 a.m. CET and 06:00 p.m. CET (duration: ~ 2,5 hrs)


Harmonization of email templates used for translation projects

In the area of online translation projects, project managers at SAP Language Services have harmonized different email templates used for translation project announcements and kick-offs. The changes are the following:


 



  • The email subject now first lists the translation type (documentation / support package), followed by the information "Translation Start"/"Final worklist available" and the like.

  • The email body does not contain any tables any longer, in order to allow translation agencies who use plain text and macros to smoothly handle our emails. All relevant information can still be found in the email subject and on the project page (e.g. project name, project ID, system, client, relevant languages)

  • All deadlines are now pulled automatically from our project database so that date formats should be the same in all cases.


 


We hope that this facilitates the effort on your side.